|By RealWire News Distribution||
|November 14, 2012 08:53 PM EST||
Avaya IP Office experiences fastest growth period since debut, with 50 percent sales increase in past two years
Company hits sales of 10 million lines of IP Office, extending global leadership in SME market
SMEs around the world choosing Avaya IP Office to enhance real-time collaboration, mobility and customer service capabilities
Basking Ridge, NJ - Avaya, a global provider of business communications and collaboration solutions and services, today announced the 300,000th shipment of Avaya IP Office, the company's flagship real-time collaboration solution for small and medium-sized enterprises (SMEs). This latest milestone highlights Avaya's accelerating momentum in the SME market—with a 50 percent increase in IP Office sales in the past two years—as more small and mid-size businesses seek a simple, yet powerful way to gain the full benefits of unified communications (UC) and customer experience management capabilities.
Since the debut of Avaya IP Office, Avaya has established itself as the overall global leader in the small and mid-size communications market. According to Dell'Oro research analysis, Avaya has sold more than 10 million lines of Avaya IP Office during the past 10 years.
"This has been a banner year for IP Office, and the customer response to our latest version has been immense," said Mark Monday, vice president, Product Management Collaboration Platforms and Endpoints, Avaya. "Through unique mobility apps and scalability improvements, IP Office users are finding real value in a solution that brings big business capabilities to SMEs of all kinds. We're working to bring more Avaya IP Office innovations to market, and expand what is possible in SME communications."
The latest version of Avaya IP Office was introduced in July 2012 with a range of new capabilities for real-time collaboration. This includes access to Avaya's advanced mobility application—Avaya Flare® Communicator—via Apple iPad tablets, new centralised management features and security options, and improved scalability of up to 1,000 users per site to help mid-size companies manage networks more effectively.
Avaya IP Office Customers Driving Collaboration's Next Wave
Avaya IP Office users span a range of industries and sizes, from companies as small as 5 users to SMEs with hundreds of employees across several sites. Recent customers include: Cell Signaling Technology, Inc., a 450-person biotechnology research products provider in Danvers, Mass., which is installing IP Office to help deliver fast and accurate information to customers; the government organization of the City of Taylor, Michigan with more than 400 employees; and the Duluth Entertainment Convention Center (DECC), a multi-purpose arena and convention center located in Duluth, Minnesota, which uses IP Office to speed collaboration across a world-class sports, entertainment and special events facility.
Cell Signaling Technology, Inc.
"As a company dedicated to developing and delivering high-quality innovative research tools, we rely on the latest mobile collaboration and contact center solutions to ensure the highest levels of satisfaction amongst our customer base of researchers. Moving to Avaya IP Office Server Edition will help keep our more than 70 scientists—who personally deliver technical and customer support—connected to customers and in communication with each other from any facility or mobile device. This is critical in serving busy researchers who need thorough, accurate and fast information. Having Avaya IP Office communications in place will help us keep satisfaction and productivity on the rise as we grow."
-Carlos S. del Castillo, manager, IT Infrastructure, Cell Signaling Technology, Inc.
Installation from Avaya authorized partner, Vive Communications.
City of Taylor, Michigan
"With over 400 government employees serving the City of Taylor, Michigan - from police and fire departments to zoning and public works - we have to ensure that our communications remain intact across multiple locations and in the field. Our building inspectors, for example, need to be able to communicate quickly with internal departments while at off-site locations during inspections. The one-X Mobile features of Avaya IP Office help them accomplish this via their mobile devices, and the City of Taylor will soon expand these real-time collaboration capabilities to include presence and chat, and the use of tablets."
-Snehal Patel, technology director, City of Taylor
Duluth Entertainment Convention Center (DECC)
"Operating a large convention center requires a keen eye on costs and flexibility, without sacrificing advanced communications. Avaya IP Office does just that, enabling us to be effective at deploying real-time collaboration capabilities for trade show booths, meeting spaces or call centers, while delivering up to 50 percent in savings. This latest Avaya IP Office milestone demonstrates its momentum, and we're looking forward to experiencing the company's next set of innovations."
-Jeff Stark, venue operations director, DECC
 Based on Avaya internal calculations
 IP Office figures based on Dell'Oro analysis measuring SME market share of the hybrid small category since 2003
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit http://www.avaya.com/.
Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Avaya blogs: http://www.avaya.com/blogs
+44(0)20 7395 7147
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Feb. 26, 2017 11:30 AM EST Reads: 6,649
In his session at @ThingsExpo, Steve Wilkes, CTO and founder of Striim, will delve into four enterprise-scale, business-critical case studies where streaming analytics serves as the key to enabling real-time data integration and right-time insights in hybrid cloud, IoT, and fog computing environments. As part of this discussion, he will also present a demo based on its partnership with Fujitsu, highlighting their technologies in a healthcare IoT use-case. The demo showcases the tracking of patie...
Feb. 26, 2017 11:00 AM EST Reads: 1,276
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business. Though, IoT is far more complex than most firms expected with a majority of IoT projects having failed. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, Chief IoTologist at Wipro, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology portfolios and business models to adopt and leverage IoT. He will delve in...
Feb. 26, 2017 11:00 AM EST Reads: 2,733
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you...
Feb. 26, 2017 10:30 AM EST Reads: 2,376
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change the...
Feb. 26, 2017 09:15 AM EST Reads: 5,453
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
Feb. 26, 2017 09:15 AM EST Reads: 1,563
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
Feb. 26, 2017 09:15 AM EST Reads: 432
Unsecured IoT devices were used to launch crippling DDOS attacks in October 2016, targeting services such as Twitter, Spotify, and GitHub. Subsequent testimony to Congress about potential attacks on office buildings, schools, and hospitals raised the possibility for the IoT to harm and even kill people. What should be done? Does the government need to intervene? This panel at @ThingExpo New York brings together leading IoT and security experts to discuss this very serious topic.
Feb. 26, 2017 09:15 AM EST Reads: 3,051
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Feb. 26, 2017 08:45 AM EST Reads: 2,276
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, introduced the technologies required for implementing these idea...
Feb. 26, 2017 08:00 AM EST Reads: 6,866
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and G...
Feb. 26, 2017 06:00 AM EST Reads: 4,418
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
Feb. 26, 2017 06:00 AM EST Reads: 6,366
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
Feb. 26, 2017 06:00 AM EST Reads: 5,886
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Feb. 26, 2017 05:00 AM EST Reads: 4,924
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
Feb. 26, 2017 03:45 AM EST Reads: 8,570
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
Feb. 26, 2017 03:15 AM EST Reads: 2,122
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
Feb. 26, 2017 03:00 AM EST Reads: 2,816
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Feb. 26, 2017 02:30 AM EST Reads: 13,806
Feb. 26, 2017 02:00 AM EST Reads: 4,874
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
Feb. 25, 2017 10:30 PM EST Reads: 1,990