Welcome!

Wearables Authors: Dana Gardner, Elizabeth White, Craig Lowell, Liz McMillan, David Paquette

News Feed Item

Lookout Finds 62% of People Hoard at Least One Old Mobile Phone

This holiday season, 33 million new smartphones1 will hit store shelves, and people everywhere will upgrade to new devices. Mobile phones have an average lifespan of 18 months2, so what happens to old phones, and the personal information on the phones, when they are retired for the next best device? Lookout, mobile security leader and makers of an app that helps people safeguard their phone and their data even if it is lost or stolen, conducted a survey3 to learn more about the growing old phone problem.

Lookout found that there is a mountain of unwanted, unused mobile phones in households across the country. If the unwanted mobile phones in the U.S. were to physically be lined up, there would be a mobile phone trail from San Francisco to the North Pole and back.

  • 62% said they have at least one unused mobile phone in their household (21% have one, 21% have two, 9% have three).
  • Some hoard more than others: 11% said they have four or more unused old mobile phones in their household.

Despite an increasing number of alternatives to dispose of old phones, there are a number of reasons why people leave them unused in drawers and cupboards.

  • Nearly 1 in 3 said they just don’t know what to do with their old phones.
  • 13% said they are concerned about the information on the old phone being exposed.
  • 17% said they have not yet erased the information on their old phones.

“We were surprised to learn how many people hold on to old phones. People are concerned about the personal information living on the device, and we suspect it contributes to why people are still holding on to it,” said Jenny Roy, mobile safety advocate at Lookout. “Before you donate, resell or recycle your phone, it’s important to take steps to remove the data so if your phone gets a new owner, your information doesn’t get exposed.”

In the U.S., it’s estimated that fewer than 11% of discarded mobile phones will be recycled.4 However, people are not against letting go of the device. Nearly 52% of people Lookout surveyed said they would give their phone to a charitable cause, while 22% said they would trade it or sell it for money. According to Comparemymobile.com, the average mobile phone owner has an estimated $160 worth of unused phones in their household.

Lookout recommends that people take a few steps to protect their data and privacy before letting go of an old device:

  • If desired, first save the data. Some might want to save photos and other content from an old phone, and there are several options available, depending largely on device type. For Android, Lookout Premium (14 day free trial - $2.99 per month/$29.99 per year) backs up photos and contacts and can restore data to a new device. iPhone owners can use iCloud to back up and store important data.
  • Before saying goodbye, wipe the phone clean. It’s important to remove data off of the phone before reselling, donating or recycling. For Android, Lookout Premium can wipe personal information, restoring the phone to its original settings. For other device types, do a Google search on how to factory reset. Factory resetting will restore an old phone to its original state, erasing apps, photos, contacts, call logs and more.
  • Don’t forget to ditch the SIM card. If the phone has a SIM card, remove it to ensure that your information cannot be passed on to a potential future owner.

Once the personal data is removed or erased, Lookout urges people to find a productive way to dispose of their old phones. Cell Phones for Soldiers is a charitable organization that collects unwanted mobile phones and provides troops abroad with free calling cards so they can connect with their families at home.

“Those serving abroad don’t have free access to make calls home, so we wanted to provide a way for our country’s heroes to connect with loved ones for free,” said Brittany Bergquist, founder of Cell Phones for Soldiers. “Recycling an old phone is a simple and easy way to support our troops and show gratitude for their service this holiday season, and we’re thrilled that Lookout is helping the cause."

In addition to donating an unwanted phone, people can also opt to recycle it to protect the environment or resell it to make some extra cash. The Sprint Buy Back Program takes unwanted phones of any type or carrier and credits owners the buyback value. Online sites such as Glyde and Gazelle also offer cash in exchange for mobile phones.

Lookout protects people from malware and spyware, backs up personal data, locates lost and stolen phones, and more, in a single app. For more information, please visit www.lookout.com or download the mobile security app. For images and information on phone hoarding, please visit www.lookout.com/news-mobile-security/old-phone-hoarding.

About Lookout

Lookout Inc. is a mobile security company dedicated to making the mobile experience safe for everyone. Lookout delivers award-winning protection from the growing threats facing mobile users today, including malware, phishing, privacy violations, data loss, and loss of the phone itself. Cross-platform, Lookout is designed from the ground up to provide advanced mobile protection while remaining lightweight and efficient on the phone. Lookout is the world leader in smartphone security with 25 million users across 400 mobile networks in 170 countries. Headquartered in San Francisco, Lookout is funded by Accel Partners, Andreessen Horowitz, Index Ventures, Khosla Ventures and Trilogy Equity Partners. Lookout is a 2012 World Economic Forum Technology Pioneer company. For more information and to download Lookout Mobile Security, please visit www.lookout.com.

1 Canalys, “Global Opportunity Smartphone Forecasts,” August 2012.

2 GSMA, “Mobile Phone Lifecycle,” March 2012.

3 Lookout-commissioned Google Consumer Survey, October 31, 2012. 1,000 US consumers participated.

4 Electronics Take Back Coalition, February 21, 2012.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
Is the ongoing quest for agility in the data center forcing you to evaluate how to be a part of infrastructure automation efforts? As organizations evolve toward bimodal IT operations, they are embracing new service delivery models and leveraging virtualization to increase infrastructure agility. Therefore, the network must evolve in parallel to become equally agile. Read this essential piece of Gartner research for recommendations on achieving greater agility.