Welcome!

Wearables Authors: Yeshim Deniz, Elizabeth White, Pat Romanski, Liz McMillan, Carmen Gonzalez

News Feed Item

Lookout Finds 62% of People Hoard at Least One Old Mobile Phone

This holiday season, 33 million new smartphones1 will hit store shelves, and people everywhere will upgrade to new devices. Mobile phones have an average lifespan of 18 months2, so what happens to old phones, and the personal information on the phones, when they are retired for the next best device? Lookout, mobile security leader and makers of an app that helps people safeguard their phone and their data even if it is lost or stolen, conducted a survey3 to learn more about the growing old phone problem.

Lookout found that there is a mountain of unwanted, unused mobile phones in households across the country. If the unwanted mobile phones in the U.S. were to physically be lined up, there would be a mobile phone trail from San Francisco to the North Pole and back.

  • 62% said they have at least one unused mobile phone in their household (21% have one, 21% have two, 9% have three).
  • Some hoard more than others: 11% said they have four or more unused old mobile phones in their household.

Despite an increasing number of alternatives to dispose of old phones, there are a number of reasons why people leave them unused in drawers and cupboards.

  • Nearly 1 in 3 said they just don’t know what to do with their old phones.
  • 13% said they are concerned about the information on the old phone being exposed.
  • 17% said they have not yet erased the information on their old phones.

“We were surprised to learn how many people hold on to old phones. People are concerned about the personal information living on the device, and we suspect it contributes to why people are still holding on to it,” said Jenny Roy, mobile safety advocate at Lookout. “Before you donate, resell or recycle your phone, it’s important to take steps to remove the data so if your phone gets a new owner, your information doesn’t get exposed.”

In the U.S., it’s estimated that fewer than 11% of discarded mobile phones will be recycled.4 However, people are not against letting go of the device. Nearly 52% of people Lookout surveyed said they would give their phone to a charitable cause, while 22% said they would trade it or sell it for money. According to Comparemymobile.com, the average mobile phone owner has an estimated $160 worth of unused phones in their household.

Lookout recommends that people take a few steps to protect their data and privacy before letting go of an old device:

  • If desired, first save the data. Some might want to save photos and other content from an old phone, and there are several options available, depending largely on device type. For Android, Lookout Premium (14 day free trial - $2.99 per month/$29.99 per year) backs up photos and contacts and can restore data to a new device. iPhone owners can use iCloud to back up and store important data.
  • Before saying goodbye, wipe the phone clean. It’s important to remove data off of the phone before reselling, donating or recycling. For Android, Lookout Premium can wipe personal information, restoring the phone to its original settings. For other device types, do a Google search on how to factory reset. Factory resetting will restore an old phone to its original state, erasing apps, photos, contacts, call logs and more.
  • Don’t forget to ditch the SIM card. If the phone has a SIM card, remove it to ensure that your information cannot be passed on to a potential future owner.

Once the personal data is removed or erased, Lookout urges people to find a productive way to dispose of their old phones. Cell Phones for Soldiers is a charitable organization that collects unwanted mobile phones and provides troops abroad with free calling cards so they can connect with their families at home.

“Those serving abroad don’t have free access to make calls home, so we wanted to provide a way for our country’s heroes to connect with loved ones for free,” said Brittany Bergquist, founder of Cell Phones for Soldiers. “Recycling an old phone is a simple and easy way to support our troops and show gratitude for their service this holiday season, and we’re thrilled that Lookout is helping the cause."

In addition to donating an unwanted phone, people can also opt to recycle it to protect the environment or resell it to make some extra cash. The Sprint Buy Back Program takes unwanted phones of any type or carrier and credits owners the buyback value. Online sites such as Glyde and Gazelle also offer cash in exchange for mobile phones.

Lookout protects people from malware and spyware, backs up personal data, locates lost and stolen phones, and more, in a single app. For more information, please visit www.lookout.com or download the mobile security app. For images and information on phone hoarding, please visit www.lookout.com/news-mobile-security/old-phone-hoarding.

About Lookout

Lookout Inc. is a mobile security company dedicated to making the mobile experience safe for everyone. Lookout delivers award-winning protection from the growing threats facing mobile users today, including malware, phishing, privacy violations, data loss, and loss of the phone itself. Cross-platform, Lookout is designed from the ground up to provide advanced mobile protection while remaining lightweight and efficient on the phone. Lookout is the world leader in smartphone security with 25 million users across 400 mobile networks in 170 countries. Headquartered in San Francisco, Lookout is funded by Accel Partners, Andreessen Horowitz, Index Ventures, Khosla Ventures and Trilogy Equity Partners. Lookout is a 2012 World Economic Forum Technology Pioneer company. For more information and to download Lookout Mobile Security, please visit www.lookout.com.

1 Canalys, “Global Opportunity Smartphone Forecasts,” August 2012.

2 GSMA, “Mobile Phone Lifecycle,” March 2012.

3 Lookout-commissioned Google Consumer Survey, October 31, 2012. 1,000 US consumers participated.

4 Electronics Take Back Coalition, February 21, 2012.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
The 21st International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
SYS-CON Events announced today that Systena America will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Systena Group has been in business for various software development and verification in Japan, US, ASEAN, and China by utilizing the knowledge we gained from all types of device development for various industries including smartphones (Android/iOS), wireless communication, security technology and IoT serv...
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
SYS-CON Events announced today that EARP Integration will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. EARP Integration is a passionate software house. Since its inception in 2009 the company successfully delivers smart solutions for cities and factories that start their digital transformation. EARP provides bespoke solutions like, for example, advanced enterprise portals, business intelligence systems an...
We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA
SYS-CON Events announced today that Enzu will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive ad...
Existing Big Data solutions are mainly focused on the discovery and analysis of data. The solutions are scalable and highly available but tedious when swapping in and swapping out occurs in disarray and thrashing takes place. The resolution for thrashing through machine learning algorithms and support nomenclature is through simple techniques. Organizations that have been collecting large customer data are increasingly seeing the need to use the data for swapping in and out and thrashing occurs ...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
SYS-CON Events announced today that Interoute has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Interoute is the owner operator of Europe's largest network and a global cloud services platform, which encompasses over 70,000 km of lit fiber, 15 data centers, 17 virtual data centers and 33 colocation centers, with connections to 195 additional partner data centers. Our full-service Unifie...
SYS-CON Events announced today that Progress, a global leader in application development, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Enterprises today are rapidly adopting the cloud, while continuing to retain business-critical/sensitive data inside the firewall. This is creating two separate data silos – one inside the firewall and the other outside the firewall. Cloud ISVs oft...
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mob...
SYS-CON Events announced today that Carbonite will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Carbonite protects your entire IT footprint with the right level of protection for each workload, ensuring lower costs and dependable solutions with DoubleTake and Evault.
SYS-CON Events announced today that Progress, a global leader in application development, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Enterprises today are rapidly adopting the cloud, while continuing to retain business-critical/sensitive data inside the firewall. This is creating two separate data silos – one inside the firewall and the other outside the firewall. Cloud ISVs ofte...
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
As cloud adoption continues to transform business, today's global enterprises are challenged with managing a growing amount of information living outside of the data center. The rapid adoption of IoT and increasingly mobile workforce are exacerbating the problem. Ensuring secure data sharing and efficient backup poses capacity and bandwidth considerations as well as policy and regulatory compliance issues.
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Ge...