Welcome!

Wearables Authors: Elizabeth White, Liz McMillan, David Paquette, Peter Silva, William Schmarzo

News Feed Item

Henry Ford, Meet Steve Jobs: The Future Of Automated Vehicle Interiors

Agero, Virginia Tech Transportation Institute Research Points to Era of Much-Needed Change for Automobile Infotainment and Control Systems

DALLAS, Dec. 13, 2012 /PRNewswire/ -- It's time, in the words of Steve Jobs, to create an "insanely great" automobile interior. The days of knobs, levers and switches are long over; in an era of digital tablets, smartphones and video games, conventional automobile control interfaces seem as antiquated as rumble seats and solid rubber tires.

The impact of today's "consumerized" digital devices has forever changed how people interact with the equipment around them. Simply put, we humans have evolved. Rightly or wrongly, in the last decade we've increased our expectations regarding the volume and quality of information we feel qualified to handle at any given time. And we expect our world of mechanical and electronic devices to keep up with us.

Trouble is, cars are not smartphones. In the end, we must still pilot our cars safely from one destination to the next, at high speeds and through sometimes perilous conditions, all without harming people and property both inside and outside the vehicle. This unique and highly consequential activity requires new thinking and new solutions.

"At Agero we're striving to create a new cognitive model for automotive interiors that will incorporate the very best of all the various interactive methods," said Dr. Tom Schalk, vice president of Voice Technology for Agero, a major provider of connected vehicle services. "Rather than trying to force people to regress, it's time to 'right-think' the ways in which we behave inside our automobiles."

A key aspect of rethinking the interaction between cars and people, known in design circles as the automotive Human-Machine Interface, or HMI, is to realize that not all tasks are created equally. Safe methods for quickly obtaining accurate road condition or navigation information, for example, require a significantly different mix of voice, visual and touchscreen options than, say, exploring music choices while on a long journey. Driver and passengers matter as well; a 68-year-old's expectations about the in-vehicle environment is probably incompatible with those of a 22-year-old.

Agero's recent research into the evolving automotive HMI has led it to some insightful conclusions. The company recently initiated a project with the Virginia Tech Transportation Institute (VTTI) to research optimal methods for completing several "secondary" in-vehicle tasks, such as those involving infotainment systems.

In the study, two groups of drivers—18- to 30-year-olds and 65- to 75-year-olds—were tested in their levels of distraction while driving on the Virginia Smart Road, a 2.2 mile long, closed test track in Blacksburg, Virginia. Participants were asked to complete selected tasks on a conventional portable navigation device as well as on specially designed devices featuring interactive speech and speech/display screen capabilities. The results were instructive.

"Across all key measurements—driving performance, ease of use, workload demand and task execution, defined as the successful retrieval and selection of information—both the speech-only and speech-and-visual interfaces reduced distractions," noted Schalk. "The measurements also indicate a speech-only driver interface is best for entering a destination to search for, while a combination of speech and visual cues is best for selecting a particular search result from a list."

The Agero/VTTI study also uncovered another important fact: speech/visual, as well as speech-only interfaces, received better marks in terms of the drivers' perceived mental demand, frustration level and situational awareness. In other words, when using a navigation device, a combination of speech and visual cues, followed by speech-only, are the most intuitive ways for drivers to request, obtain and sort real-time information about destinations and routes. By contrast, conventional navigation devices that require touchscreen interaction fared poorly.

Schalk emphasizes that a great deal of intensive study, as well as creative thinking and additional new technologies, will be required before we can say we've truly arrived at the 21st Century automotive interior. But his company is focused on finding solutions.

"We believe that speech, manual touch, gesture, visual including heads-up displays, sound and haptic feedback are all necessary in various combinations for different tasks. Simple voice dialing can be done with speech and sound. But we can't expect a one-size-fits-all solution," he states. "Thanks to the digital revolution, the world is moving extremely fast at the moment in terms of how people execute routine tasks. It's critical that we, as an industry, not only keep up, but get out in front of this amazing development that is redefining our age."

About Agero

Agero Connected Services (ACS) is a leading provider of private-labeled, connected vehicle services for the automotive, insurance and aftermarket industries. Based in Dallas, Texas, ACS launched the connected car market over 16 years ago and has led the development and management of systems for over 11 global automotive brands. ACS is a division of Medford, Mass.-based Agero, Inc., the leader in roadside assistance, claims management and emergency services in the automotive and insurance industries. For more information, visit www.agero.com

SOURCE Agero Connected Services

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Akana has announced the availability of version 8 of its API Management solution. The Akana Platform provides an end-to-end API Management solution for designing, implementing, securing, managing, monitoring, and publishing APIs. It is available as a SaaS platform, on-premises, and as a hybrid deployment. Version 8 introduces a lot of new functionality, all aimed at offering customers the richest API Management capabilities in a way that is easier than ever for API and app developers to use.
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.