|By PR Newswire||
|December 13, 2012 08:01 AM EST||
DALLAS, Dec. 13, 2012 /PRNewswire/ -- It's time, in the words of Steve Jobs, to create an "insanely great" automobile interior. The days of knobs, levers and switches are long over; in an era of digital tablets, smartphones and video games, conventional automobile control interfaces seem as antiquated as rumble seats and solid rubber tires.
The impact of today's "consumerized" digital devices has forever changed how people interact with the equipment around them. Simply put, we humans have evolved. Rightly or wrongly, in the last decade we've increased our expectations regarding the volume and quality of information we feel qualified to handle at any given time. And we expect our world of mechanical and electronic devices to keep up with us.
Trouble is, cars are not smartphones. In the end, we must still pilot our cars safely from one destination to the next, at high speeds and through sometimes perilous conditions, all without harming people and property both inside and outside the vehicle. This unique and highly consequential activity requires new thinking and new solutions.
"At Agero we're striving to create a new cognitive model for automotive interiors that will incorporate the very best of all the various interactive methods," said Dr. Tom Schalk, vice president of Voice Technology for Agero, a major provider of connected vehicle services. "Rather than trying to force people to regress, it's time to 'right-think' the ways in which we behave inside our automobiles."
A key aspect of rethinking the interaction between cars and people, known in design circles as the automotive Human-Machine Interface, or HMI, is to realize that not all tasks are created equally. Safe methods for quickly obtaining accurate road condition or navigation information, for example, require a significantly different mix of voice, visual and touchscreen options than, say, exploring music choices while on a long journey. Driver and passengers matter as well; a 68-year-old's expectations about the in-vehicle environment is probably incompatible with those of a 22-year-old.
Agero's recent research into the evolving automotive HMI has led it to some insightful conclusions. The company recently initiated a project with the Virginia Tech Transportation Institute (VTTI) to research optimal methods for completing several "secondary" in-vehicle tasks, such as those involving infotainment systems.
In the study, two groups of drivers—18- to 30-year-olds and 65- to 75-year-olds—were tested in their levels of distraction while driving on the Virginia Smart Road, a 2.2 mile long, closed test track in Blacksburg, Virginia. Participants were asked to complete selected tasks on a conventional portable navigation device as well as on specially designed devices featuring interactive speech and speech/display screen capabilities. The results were instructive.
"Across all key measurements—driving performance, ease of use, workload demand and task execution, defined as the successful retrieval and selection of information—both the speech-only and speech-and-visual interfaces reduced distractions," noted Schalk. "The measurements also indicate a speech-only driver interface is best for entering a destination to search for, while a combination of speech and visual cues is best for selecting a particular search result from a list."
The Agero/VTTI study also uncovered another important fact: speech/visual, as well as speech-only interfaces, received better marks in terms of the drivers' perceived mental demand, frustration level and situational awareness. In other words, when using a navigation device, a combination of speech and visual cues, followed by speech-only, are the most intuitive ways for drivers to request, obtain and sort real-time information about destinations and routes. By contrast, conventional navigation devices that require touchscreen interaction fared poorly.
Schalk emphasizes that a great deal of intensive study, as well as creative thinking and additional new technologies, will be required before we can say we've truly arrived at the 21st Century automotive interior. But his company is focused on finding solutions.
"We believe that speech, manual touch, gesture, visual including heads-up displays, sound and haptic feedback are all necessary in various combinations for different tasks. Simple voice dialing can be done with speech and sound. But we can't expect a one-size-fits-all solution," he states. "Thanks to the digital revolution, the world is moving extremely fast at the moment in terms of how people execute routine tasks. It's critical that we, as an industry, not only keep up, but get out in front of this amazing development that is redefining our age."
Agero Connected Services (ACS) is a leading provider of private-labeled, connected vehicle services for the automotive, insurance and aftermarket industries. Based in Dallas, Texas, ACS launched the connected car market over 16 years ago and has led the development and management of systems for over 11 global automotive brands. ACS is a division of Medford, Mass.-based Agero, Inc., the leader in roadside assistance, claims management and emergency services in the automotive and insurance industries. For more information, visit www.agero.com.
SOURCE Agero Connected Services
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
Mar. 29, 2017 04:00 AM EDT Reads: 15,064
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Mar. 29, 2017 03:45 AM EDT Reads: 2,119
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Mar. 29, 2017 03:30 AM EDT Reads: 3,200
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
Mar. 29, 2017 03:00 AM EDT Reads: 6,056
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Mar. 29, 2017 01:15 AM EDT Reads: 2,473
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, will discuss the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information,
Mar. 29, 2017 01:00 AM EDT Reads: 1,091
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
Mar. 28, 2017 11:15 PM EDT Reads: 3,464
With the introduction of IoT and Smart Living in every aspect of our lives, one question has become relevant: What are the security implications? To answer this, first we have to look and explore the security models of the technologies that IoT is founded upon. In his session at @ThingsExpo, Nevi Kaja, a Research Engineer at Ford Motor Company, will discuss some of the security challenges of the IoT infrastructure and relate how these aspects impact Smart Living. The material will be delivered i...
Mar. 28, 2017 09:30 PM EDT Reads: 2,228
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 28, 2017 09:30 PM EDT Reads: 3,849
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
Mar. 28, 2017 08:15 PM EDT Reads: 2,346
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, will provide a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services ...
Mar. 28, 2017 07:00 PM EDT Reads: 4,513
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), will provide an overview of various initiatives to certifiy the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldw...
Mar. 28, 2017 06:00 PM EDT Reads: 861
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
Mar. 28, 2017 03:45 PM EDT Reads: 4,188
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 28, 2017 03:00 PM EDT Reads: 9,684
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Mar. 28, 2017 03:00 PM EDT Reads: 2,148
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
Mar. 28, 2017 02:15 PM EDT Reads: 3,723
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Mar. 28, 2017 02:15 PM EDT Reads: 2,223
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Mar. 28, 2017 02:00 PM EDT Reads: 14,290
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
Mar. 28, 2017 01:15 PM EDT Reads: 1,676
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Mar. 28, 2017 12:45 PM EDT Reads: 3,187