Welcome!

Wearables Authors: Liz McMillan, Karyn Jeffery, Kevin Sparenberg, Matt Brickey, Pat Romanski

News Feed Item

Citizens Financial Group Introduces New Mobile Check Deposit and Balance-Viewing Features for Mobile Banking as Part of Ongoing Bank Better Initiative

Citizens Financial Group, Inc. today announced two new Bank Better™ enhancements that expand mobile banking functionality for Citizens Bank and Charter One customers – mobile check deposits and fast account balances. Both enhancements use industry-leading technology designed to deliver increased customer convenience.

CFG’s mobile check deposits capture check images using a mobile device’s video camera. Because there is no need to tap a button – which can cause blurry or incomplete images and frustrating retakes – depositing checks is quick and simple. The bank’s new Fast Balance™ feature makes it simple and easy for on-the-go customers to view account balances without needing to log into their mobile banking app for iPhone and Android. CFG is one of the first banks to offer customers this convenient solution.

“Our customers have told us that they want to be able to bank when, where and how they want, and these mobile banking enhancements are a direct result of our commitment to invest in the services that customers tell us will help them to bank better,” said Brad Conner, Vice Chairman of Consumer Banking. “Whether a customer is using one of our branches, state-of-the-art ATMs, Online and Mobile Banking or 24/7 Customer Contact Center, we are committed to putting customers in control and delivering a great customer experience.”

Details of the new mobile banking features include:

Mobile check deposits

  • The check image is captured using the mobile device’s video camera and leverages built-in components to provide real-time feedback to the customer. The Citizens Bank and Charter One Mobile Banking App proactively instructs the customer to make needed corrections like holding the device steady, turning on the flash or getting closer to or pulling back from the check. Once all conditions are met, the video camera automatically takes the picture.
  • Between May 31 and August 1, the bank’s Double Your Deposit in a Snap! Sweepstakes will award the mobile deposit – up to $500 – each week for five customers, for a total of 45 winners over nine weeks. Winners will be announced on the bank’s Facebook pages. Must be 18+. No purchase or deposit necessary. For official rules, visit www.citizensbank.com/doubledeposit or www.charterone.com/doubledeposit.
  • The new mobile deposit for business feature rounds out CFG’s suite of convenient products for businesses interested in depositing checks remotely. For customers with higher check and dollar volumes, the bank offers E-Z Deposit® and accessMOBILE®.

Fast Balance

  • With just a tap and hold gesture on the Mobile Banking app home screen, a customer can quickly view account balances for personal checking, savings and money market accounts using their iPhone or Android. Detailed account information is not displayed. The tap and hold gesture allows customers to view balances within the application without changing the main screen of the app, something that no other competitor to date has offered.

These new features join recent Bank Better enhancements, including:

  • One Deposit Checking, where just one deposit each statement period – of any amount – waives the monthly maintenance fee.
  • Protecting customers from overdraft fees for transactions of $5 or less, with the bank’s signature innovation, $5 Overdraft Pass™.
  • State-of-the-art ATMs so customers can make ATM deposits as late as 10 p.m. local time on a business day and still have the deposits count as “today.”

Money Magazine recently selected Citizens Bank and Charter One as one of nation’s best banks in its 2013 list of "The Best Banks in America," recognizing the company for its level of customer convenience.

To learn more about Citizens Bank, customers can call the 24/7 customer contact center at 1-800-922-9999, Like the bank on Facebook, follow the bank on Twitter or visit the Citizens Bank website. To learn more about Charter One, customers can call the 24/7 customer contact center at 1-877-242-7837, Like the bank on Facebook, follow the bank on Twitter or visit the Charter One website.

Citizens Bank and Charter One customers interested in its Mobile Banking app for iPhone and iPad can find it in the App StoreSM. Customers interested in the Mobile Banking App for Android can find it in Google PlayTM.

About Citizens Financial Group, Inc.

Citizens Financial Group is the 13th largest retail bank holding company in the United States according to SNL Financial with $122.2 billion of total assets as of December 31, 2013. Headquartered in Providence, Rhode Island, and with approximately 18,600 employees, CFG delivers a broad range of retail and commercial banking products and services through approximately 1,370 branches and more than 3,500 ATMs operated in a 12-state footprint across the New England, Mid-Atlantic and Midwest regions; and through online, telephone and mobile banking platforms. CFG has over 80 retail and commercial non-branch offices located both in its geographic footprint and in five states and the District of Columbia outside its branch footprint. Its two bank subsidiaries are Citizens Bank, N.A., and Citizens Bank of Pennsylvania. They operate a branch network under the Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont; and the Charter One brand in Illinois, Michigan and Ohio.

Apple, the Apple logo, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc. Android and Google Play are trademarks of Google Inc.

Mobile Deposit is available to bank customers of at least 30 days. Account eligibility requirements, deposit limits and other restrictions may apply. Please refer to the Mobile Deposit Service Agreement for more information. Wireless carrier, text and/or data charges may apply.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"DX encompasses the continuing technology revolution, and is addressing society's most important issues throughout the entire $78 trillion 21st-century global economy," said Roger Strukhoff, Conference Chair. "DX World Expo has organized these issues along 10 tracks with more than 150 of the world's top speakers coming to Istanbul to help change the world."
"We are focused on SAP running in the clouds, to make this super easy because we believe in the tremendous value of those powerful worlds - SAP and the cloud," explained Frank Stienhans, CTO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In the enterprise today, connected IoT devices are everywhere – both inside and outside corporate environments. The need to identify, manage, control and secure a quickly growing web of connections and outside devices is making the already challenging task of security even more important, and onerous. In his session at @ThingsExpo, Rich Boyer, CISO and Chief Architect for Security at NTT i3, discussed new ways of thinking and the approaches needed to address the emerging challenges of security i...
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, discussed the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information.
The financial services market is one of the most data-driven industries in the world, yet it’s bogged down by legacy CPU technologies that simply can’t keep up with the task of querying and visualizing billions of records. In his session at 20th Cloud Expo, Karthik Lalithraj, a Principal Solutions Architect at Kinetica, discussed how the advent of advanced in-database analytics on the GPU makes it possible to run sophisticated data science workloads on the same database that is housing the rich...
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, will examine the regulations and provide insight on how it affects technology, challenges the established rules and will usher in new levels of diligence...
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
"MobiDev is a Ukraine-based software development company. We do mobile development, and we're specialists in that. But we do full stack software development for entrepreneurs, for emerging companies, and for enterprise ventures," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast t...