Welcome!

Wearables Authors: Derek Weeks, Liz McMillan, Pat Romanski, Carmen Gonzalez, Elizabeth White

Blog Feed Post

Apple iOS and the Enterprise - Latest Developments

My friend and mobile expert Dave Akka shares his insights on the latest Apple strategies and developments to support the enterprise in this guest article.

Following the recent Apple WWDC developer conference, it’s worth looking at what they are doing to make their products more attractive to the enterprise?

iOS: The accidental leader?

As NetApp’s Mike Elgan noted recently, iOS became the leading operating system for enterprise mobility almost by accident, although it might be more accurate to say that it wasn't originally designed for the enterprise or expected to be such a hit.  The iPhone was released as a consumer device like the iPod into a world of feature phones with a small smartphone market dominated by Nokia’s Symbian, while the Blackberry was the fully-locked-down enterprise mobility device of choice.  No one expected that the consumers who bought the iPhone would consider it to be so much better than their work devices that they would break every policy imaginable to use them at work, and kickstart the BYOD or Bring Your Own Device phenomenon.

The iPhone became the dominant enterprise mobile platform for several reasons, including the ease of developing corporate apps, the iPhone’s popularity as a status symbol that made it the choice for senior managers who were able to insist on using it, and a few enterprise-friendly features that were added to iOS over time.  However the biggest reason is that it has a large, loyal customer base that love the device and feel it makes them more productive.

In the pre-BYOD world, it was assumed that consumers wanted usability, photo quality and a wide choice of applications (or the ability to do anything with the device), whereas enterprise users weren't important because it was all about management tools and easy integration into corporate systems. BYOD showed that enterprise users are also consumers, and want the same things from a work phone that they do from a personal one.

A good demonstration of this is that the first time I saw BYOD in action was at the end of a meeting when one participant took out his iPhone, took a photo of the whiteboard we had covered in notes, and sent it to everyone in the meeting.  The reaction around the table was “what a useful device; what else can we do with it?” That team had woken up to the potential of BYOD and enterprise mobility.

The iPad took off in a similar way: originally sold as a media consumption device, it has become the enterprise mobility device to take to business meetings with an array of apps that let you present, collaborate, take notes and network far more effectively than was previously possible, and you can even catch up with that latest TV series on the train on the way home.

Possibly as important as any enterprise functionality is the way that Apple sells and supports iOS devices for business in its retail stores.  I recently had a problem with my iPhone and while it was being repaired (which happened easily and seamlessly, by the way) the store staff were keen to discuss whether I used it for business, what apps and functionality I liked, what requirements it filled and so on. This showed a real commitment to making iOS devices easy for business users to get started with.  iOS devices in the enterprise also lead to Mac sales as you need to use a Mac in order to deploy enterprise apps and settings to iOS.

Apple Adding Enterprise Features

The recent preview of iOS8 shows that Apple is now very deliberately targeting the enterprise mobility market both by reinforcing the user experience that got it this far but also by providing features that make it a more attractive choice for IT.

The newly-announced Device Enrollment Program allows corporate-issued iOS devices to automatically configure and access corporate apps, reducing the time and support needed to get a new device working; and LDAP is a key component as it brings auditability to the iOS deployment with account control and authentication.

Meanwhile, the ability to passcode-protect corporate data on the device, by protecting access to the calendar, contacts, mail, third-party apps and more mean greater security for the enterprise while fingerprint unlocking means the user doesn’t have a headache accessing that data.  VIP messages allow users to keep track of important conversations more easily and even small things like automatic VPN connectivity could make a big difference to the user.

Overall, iOS8 brings advances with:

  • Simplified IT administration and security, between MDM tools; enterprise grade security including encryption, per app iCloud controls and certificate-based single sign-on; and managed book and PDFs to easily deliver content
  • Improved application development, with the TouchID API, document provider APIs, content filtering and extensibility, not to mention the new Swift language
  • Greater ease of use and productivity with improved mail, seamless working between iOS and Mac, improved calendar and peer-to-peer AirPlay

I don't want to go into too much technical detail here, but if you are interested you can find a more detailed breakdown here.

From the enterprise mobility perspective, features like Continuity, which allows users to pick up work where they left off across multiple Apple devices and the ability to create purpose-built keyboards for specific task-related apps could help increase productivity.

iOS is unlikely to completely own the enterprise mobility space in a BYOD world, but it is certainly set to continue its strong performance.

In addition, Apple and IBM announced a partnership yesterday, to aggressively go after the enterprise market.  Here is an excerpt from The New York Times, "In a deal that could deepen Apple’s sales to corporations and strengthen IBM’s position in business software, the two companies announced a wide-ranging partnership intended to spread advanced mobile and data analysis technology in the corporate world."

David Akka, MBA, M.Sc.
Managing Director, Magic Software Enterprises UK  Ltd.
[email protected]

Thanks for sharing Dave!

************************************************************************
Kevin Benedict
Writer, Speaker, Editor
Senior Analyst, Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Read the original blog entry...

More Stories By Kevin Benedict

Kevin Benedict is an opinionated Senior Analyst at Cognizant's Center for the Future of Work, SAP Mentor Alumnus, speaker, writer, and mobile and digital strategies expert. He is a popular keynote speaker, and in the past three years he has shared his insights into mobile and digital strategies with companies in 17 different countries. He has over 30 years of experience working with enterprise applications, and he is a veteran mobile industry executive. He wrote the Forward to SAP Press' bestselling book on enterprise mobility titled Mobilizing Your Enterprise with SAP, and he has written over 3,000 articles.

@ThingsExpo Stories
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
"Tintri was started in 2008 with the express purpose of building a storage appliance that is ideal for virtualized environments. We support a lot of different hypervisor platforms from VMware to OpenStack to Hyper-V," explained Dan Florea, Director of Product Management at Tintri, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
"LinearHub provides smart video conferencing, which is the Roundee service, and we archive all the video conferences and we also provide the transcript," stated Sunghyuk Kim, CEO of LinearHub, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Discover top technologies and tools all under one roof at April 24–28, 2017, at the Westin San Diego in San Diego, CA. Explore the Mobile Dev + Test and IoT Dev + Test Expo and enjoy all of these unique opportunities: The latest solutions, technologies, and tools in mobile or IoT software development and testing. Meet one-on-one with representatives from some of today's most innovative organizations
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.