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From the Blogosphere

Over the past few years, IT service management (ITSM) has become increasingly important to an organization's IT strategy, and companies are seeking new ways to improve IT service delivery and efficiency via better ITSM processes. This increases the importance of tracking and measuring ...
Everyone wants their device of choice right there next to them 24/7. To an employer, however, that smart device is nothing more than a dagger posed to rip apart every shred of corporate security. This reality of modern business was highlighted by the Information Security Community on ...
Digital leaders think differently about the role and value of digital technologies, including the ability of these tools to enable competitive advantage in the form of revenue growth, and positively impact work and jobs. As a result, leaders are developing more aggressive technology pl...
Special thanks for the help on this blog to the coolest, most hip group of industry experts that I have ever met: the Pathfinders. The Pathfinders is an elite forces group of master system engineers inside of Dell EMC who tackle our customers’ most difficult and inspiring challenges. ...
My daughter is taking a class on entrepreneurship in her senior year of high school (yep, that’s the Silicon Valley for you). She loves the class, the energy of the teacher, and the creativity associated with the subject. As a result, we have had several conversations about what does i...
Recent market analysis from Cisco demonstrates the torrid adoption of cloud-based services. By 2019, more than four-fifths of all data center traffic, 83 percent, will be based in the cloud (up from 65 percent today). Most of this action will be going to public cloud services, which wi...
Next month will mark the 47th anniversary of Apollo 13. The film that recounts the story is a favorite of mine, probably because it so masterfully captures the incredible suspense, fear, and hope felt by people everywhere, that I personally recall very well. I also know how an organiza...
Construction has been called the science of the practical. While designers and governmental bodies argue over the limits of the possible, leaders in the construction industry have simply continued to build along the most efficient path. Construction was one of the last industries to ge...
Trends as Internet of things (IoT), distributed IT, data sovereignty requirements, and pervasive security concerns are combining to challenge how IT operates. Thanks to adoption of hybrid IT, tech organizations are shifting to become strategists and internal service providers. To help...
Today, it seems like we’re reading about more advanced and intelligent kiosk implementations across every industry. Whether it is in healthcare with the medication disposal kiosks, Walgreens introduced last fall in 14 locations across Indiana, or it’s the new self-service devices at Mc...
The IT industry is undergoing a significant evolution to keep up with cloud application demand. We see this happening as a mindset shift, from traditional IT teams to more well-rounded, cloud-focused job roles. The IT industry has become so cloud-minded that Gartner predicts that by 20...
George Lucas, creator of Star Wars, once said, "You can't do it unless you can imagine it." Inour latest research on the future state of work in the retail sector, we find many industry executives struggling to imagine where the future is leading them and their organizations, not to me...
Big data is old news. Today, the key to leveraging data effectively is to do fast data. In a similar fashion, traditional incident management—which entails collecting and analyzing large volumes of monitoring information—is no longer enough. Organizations must also now do “fast monito...
It's been way too long, but the next in the series of IoT "Build-along-at-home" videos is done. In this edition I will show you the "Hello World" project for interacting with the IO ports on your Raspberry Pi. Please click here to watch the video and as always, comments and questions a...
BYOD. IoT. Cloud computing. DevOps. IT professionals today have more demands (and more acronyms) on their time than ever. Application development and delivery are changing rapidly and increasing in complexity, revealing the limitations of traditional DNS approaches in achieving modern ...
For many corporations, welcoming the New Year also heralds the season of strategy development and budget distribution. This year, however, companies of all sizes are struggling with how to deal with the accelerating consumerization of technology and the mind numbing societal changes it...
Cloud computing is here to stay. The agility and scalability of the cloud model – as well as its ability to transform up-front capital expenditures into flexible operating expenditures – are too compelling to ignore. For CIOs in organizations of all sizes, the question is no longer wh...
Many times, sports have been at the leading edge of data analytics. The book “Moneyball” was one of the first popular books to bring the basic concepts behind data analytics and data science to the general audience. Fantasy leagues, sabermetrics and even games like “Strat-O-Matic” ba...
The term ‘Proxy’ is a contraction that comes from the middle English word procuracy, a legal term meaning to act on behalf of another. You may have heard of a proxy vote. Where you submit your choice and someone else votes the ballot on your behalf. In networking and web traffic, a pro...
The Internet of Things has the potential to completely change how we live and work. It’s already causing an evolution in the workplace - especially where IT is involved. By 2020, there will be over 38 billion connected devices. In the interest of convenience and efficiency, we're shov...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy...
Enterprises are rapidly implementing private clouds for sound business reasons. Private clouds offer greater agility, enabling companies to quickly adapt to constantly changing business needs and innovate faster than competition. Digital and cloud services can be provided to developers...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix ...
Over the past few years, the use of artificial intelligence has expanded more rapidly than many of us could have imagined. While this may invoke fear and dread in some, these relatively new technology applications are clearly delivering real value to our global society. This value is ...
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that s...
During 2016 cloud computing celebrated its tenth anniversary. Therefore, at the beginning of 2017, we’ll briefly look at what the next decade may bring. Also this brings to a close the version of Tune into the Cloud that was published monthly in the Dutch print publication Cloudworks, ...
Many of my blogs promote the business benefits of the data lake, both from a “save me more money” as well as the “make me more money” perspectives. But I fear that I’m making this thing called the data lake sound like a “silver bullet[1]” – just drop the data into the data lake and eve...
The network is at the core of every business, yet the majority of today’s networks were not designed to handle the next generation of business requirements. More than two decades ago the world standardized on the Transmission Control Protocol (TCP) / Internet Protocol (IP) stack and li...
Enterprise mobility has become table stakes in the world of business. The ability to access current information at any time, from anywhere, on any device has really become a cliché. The familiarity we all have with smartphones and wireless access, actually obscures the true difficulty...
We've all had that feeling before: The feeling that you're missing something that everyone else is in on. For today's IT leaders, that feeling might come up when you hear talk about cloud brokers. Meanwhile, you head back into your office and deal with your ever-growing shadow IT prob...
A strategy is a planning document that sets a direction for future work to ensure that you end up where you want to be. A strategy allows you to see the wood, despite the trees. A strategy is often used as a management tool for securing the resources needed to get there. IT is now par...
In today's enterprise, digital transformation represents organizational change even more so than technology change, as customer preferences and behavior drive end-to-end transformation across lines of business as well as IT. To capitalize on the ubiquitous disruption driving this trans...
Electric utility companies promoting power conservation programs discovered that simply informing consumers of their electricity usage relative to neighbors lowered overall consumption. This type of normative social comparison has produced the same effects in other domains. Why does th...
The United States Patent and Trademark Office (USPTO) recently announced an expansion of PatentsView, its visualization tool for US patents. First launched a few years ago, the intent behind the tool was to make 40 years of patent filing data available for free to those interested in e...
New levels of insight and intelligence into what really goes on underneath the covers of modern applications help ensure that apps are built, deployed, and operated properly. We’ll now explore how these new levels of insight and intelligence into what really goes on underneath the cov...
Satisfying customers and winning their loyalty is the foundation that every successful business is built upon. Delivering a consistently excellent experience builds a level of customer intimacy that will set your business apart from the competition. Consider that 80% of your company’s ...
In 2017, word-of-mouth marketing will be a lucrative strategy and should allow small businesses and startups to carve out powerful niches in a marketplace that's noisier than ever. When was the last time you paused to consider the noise on the internet? If you really take a look, it’s...
In-house IT professionals and managed service providers (MSPs) have had an interesting relationship over the course of IT history. Yes, they are vastly different, but if we drew a Venn diagram of IT and the MSP, the intersection of the two is worth exploring, particularly regarding how...
For large enterprise organizations, it can be next-to-impossible to identify attacks and act to mitigate them in good time. That’s one of the reasons executives often discover security breaches when an external researcher — or worse, a journalist — gets in touch to ask why hundreds of ...
2016 was a year of dips and dives, twists and turns. Judging by the first couple of weeks of the new year, it’s reasonable to expect 2017 will be another roller coaster year for providers, patients, suppliers and payers. As president and CMO of LeanTaaS, a growth-stage innovator of clo...