Welcome!

Wearables Authors: Yeshim Deniz, Liz McMillan, Elizabeth White, Pat Romanski, Shelly Palmer

Related Topics: Wearables, Mobile IoT

Wearables: Article

Is AT&T Apple's Achilles Heel?

Ditching the iPhone because the cost of AT&T are too high!

There is no secret that I love my iPhone. I really do - I written several articles about how cool it is. So why am I thinking of getting rid of it. The answer: AT&T.

Bit-O history here. I was one of the first few idiots who purchased iPhone 1.0 the same week it came out. Yes, I shelled out $600. I thought it was a good deal as I was writing about the phone and could (in my head, not so much my wife's) justify the cost. I also had to purchase the $85/mth plan from AT&T. So, now it is over two years later and I still have the same phone and I am still paying $85/mth. And I want to stop paying the man.

There are several reasons why I want to get out of the contract I am with. I live in NE Wisconsin, along with 1.5 million other folks. For some reason, AT&T has decided we are too small to support 3G. Why upgrade my iPhone to a 3GS when the G bit won't work?

Also, if I do upgrade, my bill will go up an extra $10 a month. OK, so I will be paying an extra $10 for a service I do not get? Confused? Yeh, me too.

Finally, the rate of dropped calls and the quality of calls on my phone is terrible. It is to the point where I do not use the iPhone to call clients.

What finally convinced me that enough was enough happened last month. My dad, who lives in England, called me on my iPhone and I missed the call. I got the message and, without thinking, hit the call back button and spent 17 minutes chatting to the old man. I call England all the time using Skype on my iPhone at about 3cents a minute. Too cheap to even think about.

The cell phone connection was not cheap. Actually, even though I am using the same network connections as Skype, the call cost me over $25. One 17 minute call!!

So I am waiting anxiously to see what new features will be in the iPod Touch. If it has video and a compass, I might ditch my iPhone and get the iPod Touch. If I need a phone, I can install Vonage or keep using Skype and buy a MiFi connection from Verizon. Cheaper, and more reliable.

What do you think? Is AT&T too much of a burden to have an iPhone?

More Stories By Matthew David

Matthew has written books for Friends of Ed, Pearson Press, New Riders, Wiley, Focal Press and Peach Pit. He is also experience at leading teams top deliver bestselling titles books that come with accompanying video training and media. An example is Flash MX Magic, a book written by 7 authors, with an accompanying web site and CD. The book sold over 45,000 copies in 12 languages. Matthew is also the author of 400+ articles.

Comments (2) View Comments

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Most Recent Comments
lanisan 09/08/09 11:13:00 PM EDT

I also agree. Initially I had an HTC 8525 and loved it; except it couldnt be used as a remote to my stereo (airport express thru itunes). I worked for the company (at&t) till early this year (8 years svc) and was told that we would have 3G sometime this year. I didnt get the iphone because of the 3G nor the quality of calls but after sorely paying for my iphone and my girlfriends for over a year, I started to wonder why I was paying for the *G*. The legal statement at&t makes is that you are paying a subsidy for the phone (even though well documented thru cnets website, its only around 200.00 to produce a 3g/3gs) cost. All the other major carriers including Altell, (Now verizon) Verizon, Sprint, etc have 3G in our area. Why do we pay for something we dont get? At&t has had plenty of time (and money) to upgrade the network. A small yet no where near resolving answer is: When at&t acquired so many assets in the last few years, (cingular & att merger) they saved those extra cellphone towers using additional frequencies like 850, 900, 1800 mhz (may be wrong on exact band). Since the valley only had 1 carrier & there was no overlap of frequencies/towers, they had to build all new towers in the appleton, green bay, oshkosh, fond du lac areas. ATT Wisconsin's cheif guy scott vanderson stated how much investment that at&t was making wirelessly (and if you know uverse etc) in NE WI where most of its land based services(phone, tv, internet etc) are. Ironically they forgot we wanted 3G. I know my post has added quite a bit. I initially was seeing if many or few people were complaining about the lack of service, 3G or dropped calls in our area. I was hoping to find a lawsuit in the progress ironically because I am tired of paying for crappy, shotty service. When you are paying 140.00 PLUS a month for 2 cellphones and only 550 anytime minutes.. you know you've A.) been seriously duped B.) love your service and dont mind/very wealthy.

This is far from the first or last complaint about at&t. Including their inability to remove the codes that prevent mms messaging(i used that system as an employee and it CERTAINLY!! CERTAINLY!! would not have taken me 2 months 6 days to remove the codes from all the iphone accounts, even if I was working 8 hours a day.. which usually I ended up working 10-12) so the gotta remove codes is crap. Additionaly there was the network infrastructure upgrade. Who wants to send an mms on 2.5g (which is really like 156kps) raise your hand :). So assuming we get 3G on October 7th as promised by several at&t wireless agents between oshkosh and appleton stores, we then expect to see our quality of service drop even worse because we can all (iPhone users) then send mms & then network wont be able to handle it like chicago, seattle, new york, houston, la, san diego/francisco? Not to rant on your blog, I only want to add serious points to it and to raise awareness among unhappy NE wisconsin customers. We Pay for something. Especially the 3G and 3GS customers. We do not get it. (disclaimer: 3G not availiable in all areas, nations fastest 3G network, largest worldwide) Who cares if I can get 3G in mexico, canada, asia or somewhere else? I am not paying for it there. If my comments can be helpful to the writer or to others seeking to join together and vent concerns or advance forward, then I am happy for writing this long relief. If it didnt cost me 350.00 to release my contract & the cost of new phones (that im aware of there is no other gsm carrier in the valley that I could jail break my iphone & use it on) and data plans, I would cancel at&t.

phaedra 09/07/09 12:14:00 PM EDT

I agree AT&T is horrible. I bought an iphone in August '08 with a 2-year contract. I wanted to upgrade to a 3gs ($299) in August '09 but was told no, I would have to wait until February '10 unless I wanted to pay the full price of $499. Even Sprint will let you upgrade your phone with a contract extension, but not AT&T. The result is they lost a sale for Apple. Now like you, as much as I love my iphone, I'm considering getting another pda/smartphone becuase AT&T's service is so bad. They also lied to me saying that Apple was imposing the restrictions on the upgrades. The folks at Apple told me that AT&T imposes the restrictions and I believe them.

@ThingsExpo Stories
Infoblox delivers Actionable Network Intelligence to enterprise, government, and service provider customers around the world. They are the industry leader in DNS, DHCP, and IP address management, the category known as DDI. We empower thousands of organizations to control and secure their networks from the core-enabling them to increase efficiency and visibility, improve customer service, and meet compliance requirements.
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It’s clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. Tha...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, will lead you through the exciting evolution of the cloud. He'll look at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering ...
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Avere delivers a more modern architectural approach to storage that doesn't require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbui...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
SYS-CON Events announced today that N3N will exhibit at SYS-CON's @ThingsExpo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. N3N’s solutions increase the effectiveness of operations and control centers, increase the value of IoT investments, and facilitate real-time operational decision making. N3N enables operations teams with a four dimensional digital “big board” that consolidates real-time live video feeds alongside IoT sensor data a...
SYS-CON Events announced today that TidalScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale is the leading provider of Software-Defined Servers that bring flexibility to modern data centers by right-sizing servers on the fly to fit any data set or workload. TidalScale’s award-winning inverse hypervisor technology combines multiple commodity servers (including their ass...
As hybrid cloud becomes the de-facto standard mode of operation for most enterprises, new challenges arise on how to efficiently and economically share data across environments. In his session at 21st Cloud Expo, Dr. Allon Cohen, VP of Product at Elastifile, will explore new techniques and best practices that help enterprise IT benefit from the advantages of hybrid cloud environments by enabling data availability for both legacy enterprise and cloud-native mission critical applications. By rev...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant th...
Digital transformation is changing the face of business. The IDC predicts that enterprises will commit to a massive new scale of digital transformation, to stake out leadership positions in the "digital transformation economy." Accordingly, attendees at the upcoming Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA, Oct 31-Nov 2, will find fresh new content in a new track called Enterprise Cloud & Digital Transformation.
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
Most technology leaders, contemporary and from the hardware era, are reshaping their businesses to do software. They hope to capture value from emerging technologies such as IoT, SDN, and AI. Ultimately, irrespective of the vertical, it is about deriving value from independent software applications participating in an ecosystem as one comprehensive solution. In his session at @ThingsExpo, Kausik Sridhar, founder and CTO of Pulzze Systems, will discuss how given the magnitude of today's applicati...
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taug...
What is the best strategy for selecting the right offshore company for your business? In his session at 21st Cloud Expo, Alan Winters, U.S. Head of Business Development at MobiDev, will discuss the things to look for - positive and negative - in evaluating your options. He will also discuss how to maximize productivity with your offshore developers. Before you start your search, clearly understand your business needs and how that impacts software choices.
SYS-CON Events announced today that Ryobi Systems will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ryobi Systems Co., Ltd., as an information service company, specialized in business support for local governments and medical industry. We are challenging to achive the precision farming with AI. For more information, visit http:...
As popularity of the smart home is growing and continues to go mainstream, technological factors play a greater role. The IoT protocol houses the interoperability battery consumption, security, and configuration of a smart home device, and it can be difficult for companies to choose the right kind for their product. For both DIY and professionally installed smart homes, developers need to consider each of these elements for their product to be successful in the market and current smart homes.
SYS-CON Events announced today that Avere Systems, a leading provider of hybrid cloud enablement solutions, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Avere Systems was created by file systems experts determined to reinvent storage by changing the way enterprises thought about and bought storage resources. With decades of experience behind the company’s founders, Avere got its ...