Welcome!

Wearables Authors: Elizabeth White, Liz McMillan, Yeshim Deniz, Pat Romanski, Zakia Bouachraoui

Related Topics: @DevOpsSummit, Linux Containers, Containers Expo Blog

@DevOpsSummit: Blog Feed Post

Monitoring Dynamic Multi-Step Transactions | @DevOpsSummit #DevOps #APM #Monitoring

Knowing how your home page and other critical pages perform for end users is important to understand the digital experience

Monitoring Dynamic Multi-Step Transactions
By Dawn Parzych

Last week, I tried to book a hotel for an upcoming business trip. I logged into the travel portal entered the city and dates of travel and clicked search. Then, I waited and waited and waited and waited, yet nothing happened. I tried again; same results. At this point, I gave up and moved onto other tasks, conceding to the fact that I would have to come back and try again later. If this had been for personal travel, I would have moved onto another site to book my room and a sale would have been lost. As this was for business, I had to use the corporate travel portal so there was no lost sale, only my lost time. I was more frustrated by this than if I could have just gone to another site.

Knowing how your home page and other critical pages perform for end users is important to understand the digital experience. But, your website is made up of more than discrete pages—in many instances, users are doing more than visiting a single page and are actually following a sequence of pages. For example, Amazon experienced a 3-hour outage last June. The outage didn’t affect their homepage, but it did their search functionality. Users trying to search for a product or browse a category encountered errors. Ensuring a user can complete any and every action is just as important as monitoring individual pages.

Monitoring multi-step transactions in addition to individual pages is critical to identifying such outages. Transaction monitoring can be more complicated than single page monitoring when determining which parameters should be used. Different search terms may yield different results based on application logic or the APIs that are being used to pull information. Using the same search term may not provide enough insight but it isn’t feasible to test every single search term. A balance needs to be found.

Catchpoint offers customers the ability to quickly create multi-step transactions through a selenium based Chrome script recorder. The script recorder makes it easy to create and upload a transaction to detect and resolve issues with key business processes before they impact end users. Logic can be inserted into scripts to choose different search terms, select valid travel dates, or to always click on the second item returned in the search results by dynamically cycling through a list of terms, dates or numbers.

In addition to the above, custom dimensions for reporting called “Tracepoints”, can be created. This provides the ability to better visualize the data, and quickly identify problem areas. For example, if you are using three different search terms a Tracepoint can be used to view the performance of each term individually, to compare performance and quickly identify if issues

The easier it is to visualize data from complex and customized data sets, the faster it will be to find the answers you are looking for and resolve problems. Take a look at what components of your application are being monitored. Will you know if an API or database stops returning search results? What impact will this have on users and your business? Knowing that all key business transactions through an application are running efficiently leads to a better digital experience and lower frustration for everybody.

The post Monitoring Dynamic Multi-Step Transactions appeared first on Catchpoint's Blog.

Read the original blog entry...

More Stories By Mehdi Daoudi

Catchpoint radically transforms the way businesses manage, monitor, and test the performance of online applications. Truly understand and improve user experience with clear visibility into complex, distributed online systems.

Founded in 2008 by four DoubleClick / Google executives with a passion for speed, reliability and overall better online experiences, Catchpoint has now become the most innovative provider of web performance testing and monitoring solutions. We are a team with expertise in designing, building, operating, scaling and monitoring highly transactional Internet services used by thousands of companies and impacting the experience of millions of users. Catchpoint is funded by top-tier venture capital firm, Battery Ventures, which has invested in category leaders such as Akamai, Omniture (Adobe Systems), Optimizely, Tealium, BazaarVoice, Marketo and many more.

IoT & Smart Cities Stories
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by FinTechEXPO. ICOHOLDER gives detailed information and help the community to invest in the trusty projects. Miami Blockchain Event by FinTechEXPO has opened its Call for Papers. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Miami Blockchain Event by FinTechEXPOalso offers sp...
Headquartered in Plainsboro, NJ, Synametrics Technologies has provided IT professionals and computer systems developers since 1997. Based on the success of their initial product offerings (WinSQL and DeltaCopy), the company continues to create and hone innovative products that help its customers get more from their computer applications, databases and infrastructure. To date, over one million users around the world have chosen Synametrics solutions to help power their accelerated business or per...
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time t...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...