Welcome!

Wearables Authors: Zakia Bouachraoui, Yeshim Deniz, Pat Romanski, Liz McMillan, Jnan Dash

News Feed Item

Ambrosia Software Chooses NeuStar's Webmetrics Service to Enhance Customer Experience

STERLING, Va., May 19 /PRNewswire-FirstCall/ -- NeuStar, Inc. (NYSE: NSR) today announced that Ambrosia Software, a publisher of award-winning programs for Macintosh(R), iPhone(R), iPod touch(R), and Windows(R), has chosen NeuStar's Webmetrics Application Performance Monitoring service to optimize the performance of Ambrosia's online applications. NeuStar's solution was selected for its thoroughness, flexibility, and simplicity -- and will allow Ambrosia to identify, diagnose, and prevent problems with online applications before customers are impacted.

(Logo: http://www.newscom.com/cgi-bin/prnh/20080310/NEUSTARLOGO )

Ambrosia Software creates personal productivity tools and games, providing commercial-quality software at a cost-effective price point with the added convenience of allowing customers to test out the software before purchase. Incorporated in 1993, Ambrosia operates with a "shareware" model, distributing its copyrighted software through free trials on its website. Customers register online to receive a license code, which is then maintained in an Ambrosia database that has grown substantially over its 16 years in business.

Ambrosia's automatic License Code Retrieval tool -- the online application that Webmetrics is monitoring -- integrates with Ambrosia's database to manage the registration process for new customers and to provide customer service for past registrants that may have misplaced their registration information or need to renew.

"The Webmetrics Application Monitoring Service helps us ensure that new customers are able to register our products online, and that past customers receive the excellent customer service for which we are renowned," said Jake Cebula, system administrator at Ambrosia Software. "This is imperative for our revenue model. The Webmetrics service is simple to configure, requires no maintenance, and offers an attractive user interface with thorough performance reporting and alerts. I know about any issues with our application before our customers are impacted."

"When the Internet is at the core of your revenue model, it is essential for a company such as Ambrosia Software to monitor the online experience of its customers constantly," said Alex Berry, senior vice president of NeuStar's Internet Infrastructure Services Group (IISG). "The Webmetrics Application Performance Monitoring service helps Ambrosia ensure continued excellent customer service, and hence protects future revenue streams."

About NeuStar and Webmetrics

NeuStar (NYSE: NSR) provides market-leading and innovative services that enable trusted communication across networks, applications, and enterprises around the world. Webmetrics is a NeuStar service that provides industry-leading collaborative performance management services for complex web ecosystems. Webmetrics website testing and monitoring services are used by companies to ensure online performance, competitive advantage, and a positive end-user experience. Visit www.neustar.biz and www.webmetrics.com for more information.

About Ambrosia Software

Ambrosia Software, Inc. -- publisher of award-winning programs for the Macintosh(R), iPhone(R), iPod touch(R), and Windows(R) distributes a full line of utility, productivity, and anti-productivity (game) desktop software via the Internet as shareware and also via Apple's App Store for instant purchase with iPhone or iPod touch. Unregistered versions of Ambrosia's desktop products on DVD-ROM can be obtained at Ambrosia's web site, http://www.AmbrosiaSW.com or by calling Ambrosia's order center at 585-325-1910.

SOURCE NeuStar, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
Moroccanoil®, the global leader in oil-infused beauty, is thrilled to announce the NEW Moroccanoil Color Depositing Masks, a collection of dual-benefit hair masks that deposit pure pigments while providing the treatment benefits of a deep conditioning mask. The collection consists of seven curated shades for commitment-free, beautifully-colored hair that looks and feels healthy.
The textured-hair category is inarguably the hottest in the haircare space today. This has been driven by the proliferation of founder brands started by curly and coily consumers and savvy consumers who increasingly want products specifically for their texture type. This trend is underscored by the latest insights from NaturallyCurly's 2018 TextureTrends report, released today. According to the 2018 TextureTrends Report, more than 80 percent of women with curly and coily hair say they purcha...
The textured-hair category is inarguably the hottest in the haircare space today. This has been driven by the proliferation of founder brands started by curly and coily consumers and savvy consumers who increasingly want products specifically for their texture type. This trend is underscored by the latest insights from NaturallyCurly's 2018 TextureTrends report, released today. According to the 2018 TextureTrends Report, more than 80 percent of women with curly and coily hair say they purcha...
We all love the many benefits of natural plant oils, used as a deap treatment before shampooing, at home or at the beach, but is there an all-in-one solution for everyday intensive nutrition and modern styling?I am passionate about the benefits of natural extracts with tried-and-tested results, which I have used to develop my own brand (lemon for its acid ph, wheat germ for its fortifying action…). I wanted a product which combined caring and styling effects, and which could be used after shampo...
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected pat...
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the mod...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Druva is the global leader in Cloud Data Protection and Management, delivering the industry's first data management-as-a-service solution that aggregates data from endpoints, servers and cloud applications and leverages the public cloud to offer a single pane of glass to enable data protection, governance and intelligence-dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it. Druva's...
BMC has unmatched experience in IT management, supporting 92 of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for five years running. Our solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe.