Wearables Authors: Pat Romanski, Liz McMillan, Yeshim Deniz, Jnan Dash, Roger Strukhoff

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Ambrosia Software Chooses NeuStar's Webmetrics Service to Enhance Customer Experience

STERLING, Va., May 19 /PRNewswire-FirstCall/ -- NeuStar, Inc. (NYSE: NSR) today announced that Ambrosia Software, a publisher of award-winning programs for Macintosh(R), iPhone(R), iPod touch(R), and Windows(R), has chosen NeuStar's Webmetrics Application Performance Monitoring service to optimize the performance of Ambrosia's online applications. NeuStar's solution was selected for its thoroughness, flexibility, and simplicity -- and will allow Ambrosia to identify, diagnose, and prevent problems with online applications before customers are impacted.

(Logo: http://www.newscom.com/cgi-bin/prnh/20080310/NEUSTARLOGO )

Ambrosia Software creates personal productivity tools and games, providing commercial-quality software at a cost-effective price point with the added convenience of allowing customers to test out the software before purchase. Incorporated in 1993, Ambrosia operates with a "shareware" model, distributing its copyrighted software through free trials on its website. Customers register online to receive a license code, which is then maintained in an Ambrosia database that has grown substantially over its 16 years in business.

Ambrosia's automatic License Code Retrieval tool -- the online application that Webmetrics is monitoring -- integrates with Ambrosia's database to manage the registration process for new customers and to provide customer service for past registrants that may have misplaced their registration information or need to renew.

"The Webmetrics Application Monitoring Service helps us ensure that new customers are able to register our products online, and that past customers receive the excellent customer service for which we are renowned," said Jake Cebula, system administrator at Ambrosia Software. "This is imperative for our revenue model. The Webmetrics service is simple to configure, requires no maintenance, and offers an attractive user interface with thorough performance reporting and alerts. I know about any issues with our application before our customers are impacted."

"When the Internet is at the core of your revenue model, it is essential for a company such as Ambrosia Software to monitor the online experience of its customers constantly," said Alex Berry, senior vice president of NeuStar's Internet Infrastructure Services Group (IISG). "The Webmetrics Application Performance Monitoring service helps Ambrosia ensure continued excellent customer service, and hence protects future revenue streams."

About NeuStar and Webmetrics

NeuStar (NYSE: NSR) provides market-leading and innovative services that enable trusted communication across networks, applications, and enterprises around the world. Webmetrics is a NeuStar service that provides industry-leading collaborative performance management services for complex web ecosystems. Webmetrics website testing and monitoring services are used by companies to ensure online performance, competitive advantage, and a positive end-user experience. Visit www.neustar.biz and www.webmetrics.com for more information.

About Ambrosia Software

Ambrosia Software, Inc. -- publisher of award-winning programs for the Macintosh(R), iPhone(R), iPod touch(R), and Windows(R) distributes a full line of utility, productivity, and anti-productivity (game) desktop software via the Internet as shareware and also via Apple's App Store for instant purchase with iPhone or iPod touch. Unregistered versions of Ambrosia's desktop products on DVD-ROM can be obtained at Ambrosia's web site, http://www.AmbrosiaSW.com or by calling Ambrosia's order center at 585-325-1910.

SOURCE NeuStar, Inc.

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