Welcome!

Wearables Authors: Pat Romanski, Liz McMillan, Yeshim Deniz, Jnan Dash, Roger Strukhoff

News Feed Item

Ambrosia Software Chooses NeuStar's Webmetrics Service to Enhance Customer Experience

STERLING, Va., May 19 /PRNewswire-FirstCall/ -- NeuStar, Inc. (NYSE: NSR) today announced that Ambrosia Software, a publisher of award-winning programs for Macintosh(R), iPhone(R), iPod touch(R), and Windows(R), has chosen NeuStar's Webmetrics Application Performance Monitoring service to optimize the performance of Ambrosia's online applications. NeuStar's solution was selected for its thoroughness, flexibility, and simplicity -- and will allow Ambrosia to identify, diagnose, and prevent problems with online applications before customers are impacted.

(Logo: http://www.newscom.com/cgi-bin/prnh/20080310/NEUSTARLOGO )

Ambrosia Software creates personal productivity tools and games, providing commercial-quality software at a cost-effective price point with the added convenience of allowing customers to test out the software before purchase. Incorporated in 1993, Ambrosia operates with a "shareware" model, distributing its copyrighted software through free trials on its website. Customers register online to receive a license code, which is then maintained in an Ambrosia database that has grown substantially over its 16 years in business.

Ambrosia's automatic License Code Retrieval tool -- the online application that Webmetrics is monitoring -- integrates with Ambrosia's database to manage the registration process for new customers and to provide customer service for past registrants that may have misplaced their registration information or need to renew.

"The Webmetrics Application Monitoring Service helps us ensure that new customers are able to register our products online, and that past customers receive the excellent customer service for which we are renowned," said Jake Cebula, system administrator at Ambrosia Software. "This is imperative for our revenue model. The Webmetrics service is simple to configure, requires no maintenance, and offers an attractive user interface with thorough performance reporting and alerts. I know about any issues with our application before our customers are impacted."

"When the Internet is at the core of your revenue model, it is essential for a company such as Ambrosia Software to monitor the online experience of its customers constantly," said Alex Berry, senior vice president of NeuStar's Internet Infrastructure Services Group (IISG). "The Webmetrics Application Performance Monitoring service helps Ambrosia ensure continued excellent customer service, and hence protects future revenue streams."

About NeuStar and Webmetrics

NeuStar (NYSE: NSR) provides market-leading and innovative services that enable trusted communication across networks, applications, and enterprises around the world. Webmetrics is a NeuStar service that provides industry-leading collaborative performance management services for complex web ecosystems. Webmetrics website testing and monitoring services are used by companies to ensure online performance, competitive advantage, and a positive end-user experience. Visit www.neustar.biz and www.webmetrics.com for more information.

About Ambrosia Software

Ambrosia Software, Inc. -- publisher of award-winning programs for the Macintosh(R), iPhone(R), iPod touch(R), and Windows(R) distributes a full line of utility, productivity, and anti-productivity (game) desktop software via the Internet as shareware and also via Apple's App Store for instant purchase with iPhone or iPod touch. Unregistered versions of Ambrosia's desktop products on DVD-ROM can be obtained at Ambrosia's web site, http://www.AmbrosiaSW.com or by calling Ambrosia's order center at 585-325-1910.

SOURCE NeuStar, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settl...
@CloudEXPO and @ExpoDX, two of the most influential technology events in the world, have hosted hundreds of sponsors and exhibitors since our launch 10 years ago. @CloudEXPO and @ExpoDX New York and Silicon Valley provide a full year of face-to-face marketing opportunities for your company. Each sponsorship and exhibit package comes with pre and post-show marketing programs. By sponsoring and exhibiting in New York and Silicon Valley, you reach a full complement of decision makers and buyers in ...
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessio...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, compared the Jevons Paradox to modern-day enterprise IT, examin...
Rodrigo Coutinho is part of OutSystems' founders' team and currently the Head of Product Design. He provides a cross-functional role where he supports Product Management in defining the positioning and direction of the Agile Platform, while at the same time promoting model-based development and new techniques to deliver applications in the cloud.
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
LogRocket helps product teams develop better experiences for users by recording videos of user sessions with logs and network data. It identifies UX problems and reveals the root cause of every bug. LogRocket presents impactful errors on a website, and how to reproduce it. With LogRocket, users can replay problems.
Data Theorem is a leading provider of modern application security. Its core mission is to analyze and secure any modern application anytime, anywhere. The Data Theorem Analyzer Engine continuously scans APIs and mobile applications in search of security flaws and data privacy gaps. Data Theorem products help organizations build safer applications that maximize data security and brand protection. The company has detected more than 300 million application eavesdropping incidents and currently secu...